Customer Consulting Technical Architect

Employment Type

: Full-Time


: Retail

Job Category


Job Details

What you'll be doing…

The Technical Architect has deep skills and knowledge with systems security, design, integration, complex data sources, business Intelligence and ETL. The role is a technical resource for the sales and sales consulting team within the Public Sector market segment, and is a critical escalation point for complex or difficult technical sales blockers. The Technical Architect does not own specific opportunities, rather is an overlay driving specific technical proof of concepts, architecture and sizing recommendations and system integrations. In addition to these presale capabilities, individuals in this role are expected to provide ongoing education to their counterparts on relevant tools, (partner) technologies and methodologies to support and enhance the Tableau sales experience.

Some of the things you’ll be doing include…

  • When complex technical scenarios arise, engage directly with customer or in support of Sales team to ensure the technical proof necessary to win sales are delivered effectively and efficiently
  • Be an expert in design of large complex deployments
  • Be an expert in integration of Tableau with other systems for security, authentication, automation, and embedding
  • Be an expert in Tableau deployments on Cloud and Mobile
  • Maintain relationship with Product Management to understand technical product enhancements and how and when they can be utilized
  • Knowledge of technical strengths/weaknesses things we don’t do but are being asked for by customers (gotchas we need to be prepared for or need to concede before we lose confidence of the customer)
  • Provide peer reviews of Server Pulse/Health checks to ensure quality and standardization
  • Ensure sales team members are aware of technology partner products required to address specific customer requirements
  • Relaying specific technical design requirements from the customer to the Tableau services or partner implementation team
  • Who you are…

  • Experienced. 10+ years’ experience in a Sales Engineer/ Sales Consulting role with at least 5 of those being in business intelligence
  • Domain.  Experience working with (or for) Federal agencies in the business intelligence and analytics space.
  • Technically Savvy. Knowledge of Server Technologies: Windows & Linux, Experience with programming (C++, JAVA, JavaScript, Python) & Experience with SQL (MySQL, PostgreSQL, Oracle, SQL Server, Analysis Services, Essbase, Netezza, etc.) and/or MDX
  • Excellent Communication.  You know what to say and more importantly, how to say it.
  • Problem Solver.  You love tackling the most difficult of challenges and know how to get to the best solution.
  • You are a Recruiter! Tableau hires company builders and, in this role, you will be asked to be on the constant lookout for the best talent to bring onboard to help us continue to build one of the best companies in the world
  • #LI-JW1

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    Posting Statement and are Equal Employment Opportunity and Affirmative Action Employers. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Headhunters and recruitment agencies may not submit resumes/CVs through this Web site or directly to managers. and do not accept unsolicited headhunter and agency resumes. and will not pay fees to any third-party agency or company that does not have a signed agreement with or

    * The salary listed in the header is an estimate based on salary data for similar jobs in the same area. Salary or compensation data found in the job description is accurate.

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