Automotive Customer Service Advisor

Employment Type

: Full-Time

Industry

: Retail



Job Description

Automotive Customer Service Advisor

Do you have automotive customer service experience that involved ordering automotive parts and/or helping customers with automotive repair oders? Would you enjoy working for a growing national automotive company who offers customers an industry best program?

Byrider is currently seeking an Automotive Customer Service Advisor!

Automotive Customer Service Advisor Rewards:

  • $17 - $20 per hour based on experience
  • Additional monthly incentive up to $400.00
  • Overtime pay
  • Monday - Friday (No Weekends)
  • Extensive training
  • Cutting edge software
  • Career growth opportunity
  • Great benefits & paid time off
  • Growing, national company with 150 stores in 31 states
  • Company has been in business for 30 years
  • Automotive Customer Service Advisor Responsibilities:

  • Prepare and process customer requests for service appointments by phone or in-person
  • Provide assistance to customers with inquiries or concerns
  • Identify customer service problems, conduct research, prepare work
  • Resolve customer service related issues in a timely and effective manner
  • Negotiate customer pay estimates
  • Manage shop volume and workflow
  • Interact with other departments to help ensure location success
  • Provide general information on Service Department policies and procedures
  • * The salary listed in the header is an estimate based on salary data for similar jobs in the same area. Salary or compensation data found in the job description is accurate.

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